We take this process very seriously and we want you to know that we are here for you and for your puppy for their lifetime and beyond. We are always happy to answer any questions and concerns you may have. Plus, we are always thrilled to see updated pictures and videos. For Shih Tzu tips regarding their health, behavior, safety and training, we take the time to help guide you and inform you during the entire process. This starts from our first phone call to the moment you choose your new baby, when you take them home and throughout their lives.